0330 043 6083

support@performancelabsuk.com

Frequently Asked Questions

Discover a carefully selected range of peptide compounds supplied exclusively for laboratory. and scientific research. Quality, consistency, and professional handling are at the core of everything we do.

Independently Tested

Research Reference Grade

Batch-Specific COA

UK Dispatch

Verified Suppliers

Full Disclosure

18+ Research Use Only

General Questions

Are your products for human use?

No. All compounds supplied by PerformanceLabsUK are strictly for in vitro laboratory and scientific research use only. They are not intended for human consumption, self administration, therapeutic, diagnostic, or preventative use. By purchasing, you confirm the compounds are being acquired solely for legitimate research purposes.

A Certificate of Analysis is a third party laboratory document confirming the identity, purity, and composition of a compound. A COA is available for every product we carry. You can request batch-specific COA documentation by contacting us at support@performancelabsuk.com with your order number.

Our compounds are supplied as research reference materials for in vitro laboratory use only and are not classified as medicinal products, food supplements, cosmetics, or veterinary medicines under UK law. Some compounds in the broader category are subject to specific controls. By purchasing from PerformanceLabsUK you confirm that the intended use complies with all applicable UK law in your jurisdiction. We do not ship to jurisdictions listed in our Prohibited Jurisdictions Policy.

All orders are dispatched from the UK via tracked courier in temperature-appropriate, tamper-evident packaging. UK domestic shipping only. Delivery times are estimates and may vary depending on location and courier service. Full details are set out in our Shipping & Delivery page.

Storage conditions vary by compound. General guidance: lyophilised (powdered) peptides should be stored frozen at -20C; reconstituted peptides should be refrigerated at 2-8C and used within the period stated on the COA. Specific handling information is provided in our Research Library. All guidance is supplied for laboratory research reference only.

We accept bank transfer via Pay by Bank and cryptocurrency via Coinbase Commerce. These are our compliant payment solutions for research compound transactions.

Due to the sealed sterile nature of research reference materials, returns are not accepted once an order has been dispatched, except where Goods arrive damaged, faulty, or materially not as described. Full conditions are set out in our Refund & Returns Policy. This applies the statutory sealed-goods exemption at Consumer Contracts Regulations 2013 regulation 28(3)(a) and preserves in full your non-excludable statutory rights under the Consumer Rights Act 2015.

No. We currently supply UK-based researchers only. We do not ship internationally at this time.

Email support@performancelabsuk.com for all enquiries, order support, COA, and regulatory queries. Phone: 0330 043 6083. We aim to respond within one business day, Monday to Friday.

We can provide published literature references and structural information for any compound in our catalogue via our Research Library. We do not provide research design advice, dosing guidance, or personal recommendations, as our role is supply of reference materials, not clinical or research consultation.

Every compound is sourced from vetted suppliers and tested by an independent analytical laboratory for identity, purity, and endotoxin content. Batch-specific Certificates of Analysis are available on request for every product. We do not stock or supply untested compounds.

Related Pages

Read the full Shipping & Delivery policy and the Refunds & Returns policy. Visit the Education Hub for background on research compounds, or browse the Shop. Still have a question? Contact PerformanceLabsUK.

Age Verification Required

This website supplies research reference materials for in vitro laboratory use only. By entering, you confirm you are 18 years of age or older and accessing this site for legitimate research purposes.